Lionheart Children's Academy at 121 Community Church in Grapevine, Texas

This place is a joke! Definitely not a preschool but a very expensive daycare It’s super disorganized and run by very young, uneducated and unprofessional staff. Prior to starting at Lionheart our child was able to recognize letters, and count beyond 20. In the six months since enrolling there has not been much progress. If anything he became very aggressive and learned swear words! All they do is color and play all day We have not received any updates or feedback on how our child is doing in the six months of enrollment. We have to ask for information and routinely get general and less than informative responses. Our child’s teacher most days doesn’t even remember my child’s name and can’t recall what he did that day Teacher-student ratio is 1:15 with floating aid Prior to enrolling we were ensured teachers would be highly qualified, his teacher was in Sunday childcare prior to becoming a “teacher”at Lionheart This is not a happy environment. From the front desk to the teachers. Everyone seems overwhelmed and frustrated. We have witnessed several staff to staff confrontations in the hallways and behind the front desk The principal is extremely unprofessional and dishonest and can’t even write a monthly newsletter correctly Well for our family it is too late, but for future parents they should 1) deliver on the promises made 2) hire a leader that cares about her staff and customers 3) hire qualified instructors 4) give timely feedback and not play favorites Unfortunately Lionheart Grapevine has been a glorified daycare. We are actively looking to move our child to an institution that delivers on their promises and actually cares about our child.